Frequently Asked Questions

We’re committed to serving the best prayer infused tea’s paired with the highest quality customer service. If your question isn’t listed below, please reach out by contacting us at contact@teasoulution.com or by initiating a chat on our site in the right bottom corner.

What is your return policy?

If you are not completely satisfied, let us know and we will gladly send you something else or return your money. It’s that simple. However, we strongly suggest you first order a sample of a tea blend you haven’t tried. 

What are your shipping rates?

Our shipping rates vary by weight and state.  However, you can get FREE shipping by placing an order worth $99 or more.  

How long does it take to get my tea?

All of our products that are in stock ship within 1-2 business days. We ship all of our products via USPS First Class or Priority which usually takes 3-5 business days for delivery. Rest assured we want you to get your order as fast as possible and do everything in our power to do so. 

How is your tea packaged?

We package all of our loose leaf tea in our commercial kitchen. Then we seal the package to preserve freshness in transit so you get the freshest cup of tea!

How many servings is 2 ounces?

If you use one teaspoon of tea per serving you will get approximately 20-40 servings of tea. It depends on the tea you order. We recommend you use 1 tsp of tea per 8 ounces of filtered water.

How come some bags seem more full than others?

All of our tea is filled by weight. Because some teas are heavier than others, 2 ounces of different teas can look very different.

Does your tea have an expiration date?

Tea doesn’t go bad if stored in a moisture-free environment. However, over time it will diminish in flavor. We generally recommend consuming tea within one year of purchase.